Contact
Our support team responds within one business day. For most inquiries, email is the fastest path.
What do you need help with?
Order issues & tracking
Email support@valencegrade.com with your order number in the subject line.
COA / batch documentation requests
Email support@valencegrade.com with your lot number. Most COAs are publicly available at /coa-library.
Bulk or institutional pricing
Email support@valencegrade.com with subject "Bulk Inquiry" and the compounds and quantities you need.
Affiliate program
Visit the Affiliate Program page →Support is available Monday–Friday. Responses are not guaranteed on weekends or US federal holidays.
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